The aim of this policy is to provide an explanation of the information we may store, why we need it and how we protect your privacy.
If you have any questions about this policy or any data we may hold on you then please contact us by phone or at our postal address, both of which are published in the Contact section of this website.
In order to set up and manage your account we require the following information:
First and Last Name
Mobile Telephone Number
Name and Address for your credit/debit card
If you are a company or organisation we may also hold your company or charity name, registration number, VAT number, address and company telephone number.
How We Use the Information
All the information stored about you is used only for the purposes of managing your account. It is not used by us in any other way or ever passed on to a third party. As with any UK company we are bound by the Data Protection Act which requires us to only take personal information that is necessary, to keep it securely and not to pass it on.
Your email address, first and last name are used only for the account login. Your mobile telephone number is only used in your account as the Sender ID, which is the reply number shown when you send a text. You can change this in the 'Profile' menu in the login area.
We do not store your credit card details, such as the number, expiry date or CV2 number. This information is passed to our secure payment area only at the time of your transaction. We store the address and postcode information to facilitate future purchases and to help with our fraud prevention measures.
If you have any questions regarding the data that we may hold on you then please contact us, firstname.lastname@example.org
Cookies and Login Information
Your browser may store cookies which will include your login information. We do not track any pages on our sites or others.
Account User's Contacts
Account User's who store contacts in the system may be responsible for them under the Data Protection Act. This is particularly the case if you are a company or organisation and if the information stored can identify an individual. Storing a phone number on its own would not be sufficient to identify that person. However if you are storing their full name with the number, and you are a company or organisation, then the Data Protection Act may apply.
If you feel that an account user may be storing personal data on you, then please contact us and we will pass you on to the relevant account user.
For more information please see the Information Commissioner's Office: www.ico.gov.uk